Frequently Asked Questions
Everything you need to know about your VasuStore beauty experience.
Are your beauty products cruelty-free and vegan?
At VasuStore, we prioritize ethical beauty. The majority of our products are 100% vegan and cruelty-free; please refer to the product description page for specific certifications and ingredient lists.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
How can I track my package?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Yes, VasuStore ships to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.